Front Office Coordinator Jobs
Front office coordinators at Vitenas Cosmetic Surgery are extremely important to the success of our company. Front office coordinators are responsible for the professional and efficient managing of patients. Duties include answering telephones, scheduling patients, reminding patients of upcoming appointments, and greeting patients upon arrival. Front office coordinators also assist patients with check-out and are responsible for posting charges and properly allocating payments to accounts.
The front office coordinator role can be considered a costumer service type of position. As such, front office coordinators are responsible for maintaining the customer service atmosphere and are, therefore, essential to ensuring that all patients have a positive experience. Front office coordinators must possess the excellent interpersonal skills necessary to effectively interact with patients, staff, and surgeons. Additionally, they must be capable of multi-tasking and working in a fast-paced environment.